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Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe and the UK, seven days a week, 365 days a year.
Every new Ford comes with free Ford Assistance for 12 months.
Have your scheduled service at a participating Ford Dealer and we’ll extend Ford Assistance by either 12 or 24 months for free (dependent upon service intervals of your vehicle).
Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us.
If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered. You have a choice of one of the following:
We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.
If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.
If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.
We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.
If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.
We’ll provide a load continuation service to a single destination for perishable goods.
Local market specific phone number.
Just call Ford Assistance and we’ll get someone to you as fast as we can.
If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle
