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How do I request vehicle authorisation to use the FordPass®* App?

If you attempted to activate your Remote Commands, but received a pop-up confirming that your vehicle is already activated:

  1. Tap Request Authorisation if you will be an additional command user.
  2. A message will be sent to all current activated users. 
  3. They will receive a message in their account of your request.
  4. Once approved, you will have command access. 

Note: If you want to activate a vehicle and remove all existing activated users, you can perform a Master Reset

Additional Information

How do I approve authorisation access?
Why does my activation show as in progress?
What does activation pending mean?


*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

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