What is covered in and excluded from the Ford warranty?

Base Warranty

This covers the repair or replacement of any parts found to be defective as a result of a manufacturing or material defect within the base warranty period. This part will be repaired or replaced completely free of charge by any authorised dealer, regardless of any changes of vehicle ownership during the base warranty period.

Parts Warranty

Ford Authorised Dealers only use original Ford replacement parts for warranty repairs. These parts meet our stringent quality and safety standards, which means the performance and the resale value of your Ford are less likely to be affected.

Paint Surface Warranty

We also cover the paint surface of your vehicle. If the paint surface of the vehicle requires attention due to a manufacturing defect, the necessary repairs will be performed completely free of charge by any Ford authorised dealer. This warranty starts at the same time as the base warranty and the duration is in line with the base warranty period.

Corrosion Protection Warranty

Your Ford bodywork is covered against perforation by rust, from the inside or underside, for up to 12 years, depending on your vehicle. However, surface rusting caused by scratches or stone chips, isn’t covered.

 

The following items are not covered by any Ford warranty:

• Adjustments beyond specific limits 
• Normal wear and tear items, for example brake or clutch components, except where the failure is as a result of a manufacturing or material defect
• Scheduled maintenance items
• Repairs to enhance the condition of any vehicle, for example pre-owned vehicles
• Paint Surface and Perforation warranty does not include road wheels, the 'Load Platform' installed on the Ford Transit and attachments
• Tyres - these receive a warranty direct from the tyre manufacturer

 

Scheduled Maintenance Items:

The following items are covered up to the first scheduled service or for 12 months from the date of first registration, whichever occurs first:

• Accessory drive belts
• Gaskets removed as part of associated service adjustment
• Oil and fluids
• Oil filter element, air cleaner element, pollen filter or fuel filter element
• Remote control battery
• Spark plugs

 

Wear and Tear Items: 

The items listed below have either a limited service life or are subject to damage. However, these items are covered by the Ford Base Warranty for up to one year or the vehicle's first scheduled service, whichever occurs first:

• Wiper blades
• Bulbs. (Xenon headlamp bulbs and fascia / instrumentation illumination are covered for the full duration of the Ford Base Warranty)

The following items are covered during the base warranty and any Extended Service Business warranty up to the first scheduled replacement:

• Timing belt

Note: Glass is covered by the Ford Base Warranty for up to 1000 miles / 1500 kilometres. Glass replacement due to heating element failure is covered throughout the Ford Base Warranty period.

Consumable Fluids

Replacement or 'top-up' of consumable fluids, e.g. oils, coolant, brake fluid, windscreen wash solution and refrigerant, are covered only when they are used as part of a warranty repair.

While our warranties are comprehensive, there are some things we do not cover. 

Ford is not responsible for any repair or replacement that is required as a direct result of:

• Damage caused by neglect, flooding, accident, rallying, racing or any other improper use.
• Normal wear and tear.
• Failure to properly maintain the vehicle in accordance with Ford maintenance schedules and service instructions.
• Failure to properly maintain paint and bodywork by regular cleaning in accordance with Ford instructions.
• Unauthorised modifications of the vehicle or its components.
• Refilling or topping up with incorrect specification fuel (see Owner's Guide).
• CNG (Compressed Natural Gas) and LPG (Liquefied Petroleum Gas) conversions that are not approved by Ford.
• Use of bio-diesel or bio-ethanol alternative fuels in concentrations that exceed 5% (Excludes: Ford flexible fuel vehicles (FFV)).
• Use of supplemental additives and flushing agents for fuel or engine oil (unless specified as part of a Ford service requirement).
• Failure to rectify on a timely basis any paint or corrosion damage identified during the Body and Paint Check.
• Factors beyond Ford control, such as: airborne contamination, storm damage, stone chips, scratches and the use of unsuitable cleaning agents.
• Repairs using methods that have not been approved by Ford.
• Failure to use genuine Ford branded parts and fluids or, parts and fluids that match the quality of genuine Ford branded parts and fluids.

Repairs covered by Ford Warranties can be performed by Ford Authorised Dealers only, except in case of emergency (for example, remobilising the vehicle if a Ford Authorised Dealer cannot assist).