Click here to chat to our virtual assistant and more.
Ford.co.uk uses cookies and similar technologies on this website to improve your online experience and to show tailored advertising to you.
Accept Cookies Decline Cookies
You can manage cookies at any time on the manage cookie settings page but this may limit or prevent use of certain features on the website.
Please see the website privacy and cookie policy for further information.
Schedule a 30-minute complimentary video tour with a Ford Online Sales Support specialist to learn more about the exciting features & technologies before making your purchase
Interested customers can schedule one-on-one tours of our New All-Electric Ford Explorer® with one of our Ford Online Sales Support specialists. Let us know what you want to learn, and we'll call you via video chat to walk you through features & functions or answer questions in relation to purchasing this exciting new electric medium SUV from Ford
To book an appointment, complete the request a contact form and the Ford Online Sales Support specialists will contact you, or speak to them via Live Chat (when available on screen or via 'Help' Live Chat)
Appointments are 30 minutes long and available Tuesday to Thursday from 10am to 3pm
You can select your own items you'd like to review beforehand or simply let the specialist take you on a prescribed tour on the day. It's your choice
The Online Sales Support specialist will send you an appointment. Remember to add this to your diary and we'll call you at the appointment time.
Just before your scheduled appointment, you'll receive a text with a link to connect you with your specialist
There's a lot to learn, here's a few places to start
A Guided Virtual Tour is a 30-minute one-on-one live video call with a Ford Online Sales Support specialist. They can walk you through the features and functions of the New All-Electric Ford Explorer®. You can specify beforehand items you would like to review, or the specialist can take you on a prescribed tour.
Yes, you can schedule a session with the Ford Online Sales Support specialist before you have ordered your New All-Electric Ford Explorer® and also after you have ordered it too.
This service is a complimentary service
Right now, there is no limit on how many times you can participate in a tour.
The specialists can answer questions about the features and functions of the New All-Electric Ford Explorer®
The Guided Virtual Tour is currently available starting with the New All-Electric Ford Explorer® vehicle.
When you scheduled your appointment, you should have received a confirmation email. Simply reply to that email with your contact phone number and a best time to call and a specialist will be in touch to reschedule. Alternatively, you can contact us on 01327 306680 at your convenience.
