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How do I contact Ford Roadside Assistance?

You can contact Roadside Assistance using the Service screen of FordPass®* or by phone, using the details below. 

To find warranty information for your vehicle, visit the Ford Support website and enter your Vehicle Identification Number (VIN).

Contacting Roadside Assistance

Choose from the drop-down options below for more information on how to contact Ford Roadside Assistance. 

By Phone

To contact Roadside Assistance Customer Service, use one of the following options:

Using the FordPass App

To contact Roadside Assistance through the FordPass App:

Note: For best assistance when requesting Roadside Assistance, we recommend you have your vehicle added to FordPass and have it authorised.

  1. Open the FordPass App.
  2. Go to the Service screen. 
  3. Tap Roadside Assistance
    • For Roadside Assistance:
      1. Enter your phone number.
      2. Select one of the following options:
        1. Yes, I agree to share information
        2. No, do not share information
      3. Tap Call Roadside Assistance.
    • For Motability Assistance:
      1. Scroll to the bottom of the page.
      2. Tap Call Motability Assistance

 

 

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