Why is My Journeys no longer available in the FordPass^®* App?

Certain features on FordPass will no longer be available for Ford customers due to the decommissioning of FordPass for AppLink™**. This global decision to decommission AppLink has been made to provide a better, connected app experience for FordPass users in the future and pave the way to design and enable features that are essential for an electrified future for customers.

While the majority of customers affected will be those who have older vehicles (no modem, pre-2018), some feature functionality loss will also be experienced by all customers, including newer ones.

Features Removed for all FordPass Users as of 1 June 2022:

• Journeys
• Pin my Spot
• Place of Interest – Parking and Fuel
• The Send to Vehicle feature, by which directions could be sent straight to your vehicle’s navigation system from your mobile device

Additional Information

Where can I find more information about the feature removal?

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*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

**Commands may vary by phone and AppLink software.

***FordPass Connect enables connected services and is available on selected vehicles or vehicles with navigation. FordPass Connect will be enabled at time of vehicle delivery. You may choose to opt in/out of certain data sharing. Data coverage and service is not available everywhere. Data rates may be incurred. FordPass and Connected Car Privacy Policies apply, available on your local Ford website.