>>>How Can I Access the FordPass™ Message Centre?

How do I manage my messages in the FordPass App?

You can read or delete your messages in FordPass^®* on the Account screen. Unread and new messages have a dot next to them for easy access. Use the steps below for more details.

Accessing Messages in FordPass

Select the dropdown below for steps on how to view or delete messages in the FordPass App.

Viewing Messages in the FordPass App

To view messages in FordPass:

Log in to the FordPass App.
Go to the Account screen.
Select Messages.
Tap the respective message you want to view.

Note: Unread messages have a dot at the end of the subject line.

Deleting Messages in the FordPass App

To delete messages in FordPass, use the steps below:

To delete a single message:

Log in to the FordPass App.
Go to the Account screen.
Select the Messages box.
Swipe to the left on the message you want to delete.
Tap the Rubbish icon.
Select Delete on the pop-up to confirm your request.

The message will be removed. You can also open the message and select Delete.

To delete multiple messages:

Log in to the FordPass App.
Go to the Account screen.
Select the Messages box.
Tap Edit in the upper right of the screen.
Check each box next to the messages you want to remove.

Note: To delete the messages in bulk, press and hold the empty box above the message window, then tap Delete.
Select the Rubbish icon to delete the messages.
Tap Delete on the pop-up to confirm your request.

If you need additional assistance, contact a Guide using the Account > Help options in FordPass.

^*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.