Who can I Contact if I Have Issues With my Ford Vehicle Wi-Fi Hotspot?

If you have issues with your Wi-Fi Hotspot*, please contact a FordPass Guide via the 'Help' section in the FordPass app. Alternatively, you can also get in touch with Vodafone or Vodafone's local partner.

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*Wi-Fi hotspot (up to 4G LTE) includes a complimentary wireless data trial for a limited time only that begins at time of activation. Afterwards, data bundles can be purchased from Vodafone or a Vodafone partner. Please refer to their website for details of their data packages. To take advantage of the built-in Wi-Fi hotspot capability, Ford vehicles must come with the appropriate hardware, and a data plan is required. Data coverage and service is not available everywhere and terms of your data plan, including applicable message and data rates, may apply.