How to Make and Answer Calls Manually or Using Bluetooth

Dialling by Entering Numbers on the Radio Keypad:

You can enter the phone number you want to call manually. Press the ‘Phone’ button on your radio keypad and enter the number. Then press the Green Receiver button marked ‘Dial’ and the system will connect you. You can end the call by pressing the Red Receiver button marked ‘End’. Some radio models do not offer this function.

Dialling via Voice Control:

1. Press the ‘Voice’ button (Mode button). The system will reply with a “beep.”
2. Say “Phone and the system will reply with “Phone.”
3. Say “Dial number and the system will respond “Number please.”
4. Enter the desired phone number as described below. The system will reply with the phone number and adds “Continue.”
5. Continue entering the number or say “Dial.” The system will reply with “Dialling.”

Note: Say the phone number in blocks of digits, or as an uninterrupted sequence of digits. The system will repeat the digits as a block. Please do not use any filler words.

Tip: You can say the voice command “Dial” right after saying the full number. To simplify dialling, you can use voice commands to save up to twenty phone numbers under their corresponding names then call them up via the ‘Name’ directory. For more details, please see your Ford driver’s manual.

Dialling a Number in Your Phonebook, Using the Radio System

Your car’s audio system uses the personal phonebook stored in your mobile phone (provided the phone supports this function). Only the contacts saved to your phone memory are displayed and transferred to the vehicle. To make use of your personal phonebook entries, press the ‘Phone’ button on your radio. Look in the ‘Phonebook’ menu to select the entry you want then press the Green Receiver button to ‘Dial’.

Dialling a Number From Your Calls List Using the Radio System

Another way to make a call is to use your mobile phone’s calls list (provided your phone supports this function).

Press the ‘Phone’ button and choose from the menu either: Missed Calls, Received Calls or Dialled Numbers. 

Select the number you want from the phone numbers stored there and press the Green Receiver button to ‘Dial’.

Taking Calls

You can take incoming calls with the Green Receiver button marked ‘Accept’ or the ‘Phone’ button.