Live Chat

Live Chat is an online customer service software with live support. Ford offer Live Chat customer support so that you can raise enquiries online in a quick and efficient way. You will talk to a customer service advisor who can provide a wide range of assistance.

Opening Times

Monday to Friday

08:30  to  21:00

Saturday

09:00  to  19:30

Please be advised that although our Live Chat advisers are operational during this timeframe you may not always see the option for Live Chat on the website. This is because the ability to Live Chat only appears when a Customer Advocate is available.