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How to Pair a Phone With SYNC

The steps to pairing a phone with SYNC differ depending on which version of SYNC the vehicle has. First identify which version you are looking to pair with, and then select the SYNC version from the expandable sections below to learn how to pair your phone.

SYNC 1

How to Pair a Mobile Phone With SYNC 1 via Bluetooth

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  • With the vehicle stationary, turn the ignition and audio system ON.
  • Ensure the phone’s Bluetooth® setting is turned ON.
  • Make sure the Bluetooth feature on your cell phone is switched on.
  • To start pairing, press the PHONE button on the audio system.
  • Press the PHONE button. When the audio display indicates that no phones are paired, select the option to add.
  • When a message to begin pairing appears in the audio display, search for SYNC on your cell phone to start the pairing process.
  • Select SYNC on your cell phone.
  • Wait until the PIN appears on the phone display. Compare the PIN on the phone with the PIN shown in the audio display and accept the request on the phone's and the vehicle's display.
    Note: In some cases, the phone will request to enter a PIN. Enter the six-digit PIN provided by the system in the audio display.
  • The display indicates when the pairing is successful.
  • SYNC will display the message Download Phonebook?
  • Select the Yes soft key to download the phonebook, which enables voice commands of contacts.

For specific information on your vehicle, refer to your Owners Manual.

SYNC 1.1

How to Pair a Mobile Phone With SYNC 1.1

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  1. Make sure your phone’s Bluetooth feature is switched on before starting the search.
  2. Press the Phone button. When the audio display shows that no phones are paired, select Add.
  3. When a message begin pairing appears in the audio display, search for SYNC on your phone's Bluetooth search to start the process.
  4. When prompted on your phone’s display, confirm the six-digit PIN provided by Ford SYNC in the radio display. The display will show when the pairing is successful.

For specific information on your vehicle, refer to your Owners Manual.

SYNC 2

How to Pair a Mobile Phone With SYNC 2

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Pairing is what allows Bluetooth-enabled devices to communicate with each other securely.

  • The phone book can be downloaded, along with contact photos and voice commands are set. [May vary by phone]
  • Any duplicates are arranged into a candidates list so that the correct line can be chosen using voice e.g. “line 1” etc. or the touch screen.
  • The options for how to proceed are then listed for the driver to choose, e.g. Call
  • Once a phone is paired, Ford SYNC 2 will remember it and re-pair it automatically whenever it is in range.
  • The system stores the phonebook and text messages so it only needs to look for changes rather than downloading all the information again when re- indexing.
  • Only text messages received whilst in the car are stored. The system cannot synchronise prior messages on the phone.
  • Any information Ford SYNC 2 uses from the phone is only available when it is in the car.
  • Up to 12 phones can be paired. 

For specific information on your vehicle, refer to your Owners Manual.

SYNC 3

How to Pair a Mobile Phone With SYNC 3

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Using Touchscreen:

  1. Go to Menu, then Add Phone.
  2. Follow the on-screen instructions.
  3. A prompt alerts you to search for your vehicle model on your phone.
  4. Select your vehicle model as it displays on your phone.
  5. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
  6. The touchscreen indicates when the pairing is successful.
  7. Your phone may prompt you to give the system permission to access information.

For specific information on your vehicle, refer to your Owners Manual.

Using Bluetooth

You may wish to connect via Bluetooth on your phone. Ensure Bluetooth is turned on and select your phone’s name when it appears on the touchscreen. Then follow instructions 5, 6 and 7 above.

SYNC 4

How to Pair a Mobile Phone With SYNC 4

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Pairing a Phone via Bluetooth

  1. Make sure Bluetooth is enabled on your smartphone.
  2. Press the Phone icon on your vehicle's SYNC screen.
  3. Tap Add a Phone on your vehicle's SYNC screen and follow the prompts.
  4. A pop-up will appear on the SYNC screen with a passcode.
  5. Verify that the code on SYNC matches the code on your Android or Apple-compatible phone.

Pairing Bluetooth-Enabled Device

  1. Enable Bluetooth on your device.
  2. Press Settings on your vehicle's SYNC screen.
  3. Press Connectivity.
  4. Press Bluetooth.
  5. Press Add a Bluetooth Device. A prompt will alert you to search for your vehicle on your phone.
  6. Select your vehicle on your device. A number will appear on your phone and on your SYNC screen.
  7. Confirm that the number on your device matches the number on the SYNC screen.

SYNC 4A

How to Pair a Mobile Phone With SYNC 4A

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Pairing a Phone via Bluetooth

  1. Make sure Bluetooth is enabled on your smartphone.
  2. Press the Phone icon on your vehicle's SYNC screen.
  3. Tap Add a Phone on your vehicle's SYNC screen and follow the prompts.
  4. A pop-up will appear on the SYNC screen with a passcode.
  5. Verify that the code on SYNC matches the code on your Android or Apple-compatible phone.

Pairing Bluetooth-Enabled Device

  1. Enable Bluetooth on your device.
  2. Tap the Vehicle image on the left-hand side of the SYNC screen.
  3. Select Settings
  4. Press Connectivity.
  5. Press Bluetooth.
  6. Switch Bluetooth On.
  7. Press Add a Bluetooth Device.
  8. Select your vehicle on your device. A PIN will appear on your device and on your SYNC screen.
  9. Confirm that the number on your device matches the number on the SYNC screen.

The touchscreen will indicate that you have successfully paired your device.

For specific information on your vehicle, refer to your Owners Manual.

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