How to Manage Driver Profiles

How Many Driver Profiles can I Have on my Vehicle?

Remote Vehicle Setup allows you to create one profile from any smart device. Once you are behind the wheel, you can apply that profile to your vehicle and set up three other driver profiles directly from the SYNC screen. 

How do I Change my Profile Settings?

Once you apply your profile in the vehicle, access to Remote Vehicle Setup will be limited and you will need to manage your settings directly in-vehicle or in the FordPass App.

How do I Save my Profile?

Your profile is automatically saved as you enter your information. If you return to the Remote Vehicle Setup app to make any changes to those settings (before applying your profile), you will need to save and send before exiting the app.

Why Won't my Settings Send to my Vehicle?

In order for your settings to be applied in your vehicle you must complete the following steps:

• Click 'Send to Vehicle' from the Remote Vehicle Setup summary page
• Start your ignition
• Park in an area with a strong network connection
• Allow a few minutes for your personalised welcome screen to appear
• Press 'Continue' from the welcome screen
• Follow the prompts to apply your settings or make changes
• Do not operate the vehicle or move from the screen until your profile is fully applied. This may take up to 2 minutes. If you are still having issues, please contact your dealer for assistance.