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How do I extract the SYNC®* update files to my flash drive?

For detailed instructions on how to extract SYNC update files to a USB flash drive:  

  1. Visit the SYNC Support - G.
  2. Enter your Vehicle Identification Number (VIN) and select Check for update.
  3. Select the drop-down under SYNC UPDATES.
    Note: If your SYNC Navigation is up-to-date, you will see a green checkmark and a message stating that an update is not available for your vehicle. 
  4. Choose USB Drive as your preferred installation method and follow the instructions.

Note: Windows and Mac users can refer to the operating system-specific instructions from the linked attachment in each section of the instructions.


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

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