How to Troubleshoot Vehicle Wi-Fi Hotspot Connection Issues
Symptom | Possible Cause and Resolution |
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I cannot connect to a Wi-Fi network. |
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The Wi-Fi connection disconnects after successful connection. |
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I am close to a Wi-Fi hotspot but the network signal strength is weak. |
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I cannot see a network in the list of available networks that I expect to see. |
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Software downloads take too long. |
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The system seems to connect to a Wi-Fi network and the signal strength is excellent but the software does not update. |
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Resetting the System
- Simultaneously press and hold the seek up and the audio unit power buttons until the screen goes black.
- Wait three minutes to allow the system to complete the reset.
- Press the audio unit power button to switch the system on.
Note: You can reset the system to restore functionality that has stopped working. The system reset is designed to restore functionality and not delete any data that you have stored.
For additional information and assistance, we recommend that you contact an authorised dealer and see your vehicle's Owner Manual.