How do I lock and unlock my Ford charge station?
You can lock or unlock your Ford charge station using the FordPass®* App to ensure others are not using your station without your permission. This feature is only available on the Ford Connected Charge Station.
Locking and Unlocking a Charger
To lock and or unlock your charge station, confirm your version of FordPass, and select your FordPass app version from the drop-down options below for steps.
FordPass 5.X Experience
To lock or unlock your charger:
- Log in to your FordPass App.
- Go to the Energy screen.
- Tap Charge Station.
- Select Settings.
- Slide the Lock/Unlock toggle to move it:
- Toggle to the right to lock your charger.
- Toggle to the left to unlock your charger.
Note: The Auto Unlock setting is enabled by default, which automatically unlocks your Charge Station when your vehicle connects.
FordPass 4.X Experience
To lock or unlock your charger:
- Log in to your FordPass App.
- Go to the Account screen.
- Select the Charge Station tile.
- Tap Settings.
- Slide the Lock/Unlock toggle to move it:
- Toggle to the right to lock your charger.
- Toggle to the left to unlock your charger.
Note: The Auto Unlock setting is enabled by default, which automatically unlocks your Charge Station when your vehicle connects.
If you need any assistance, contact a Guide using the Account > Help options in FordPass.
Additional Information
How do I view the charging details for my Ford charge station?
How do I change the charge rate of my Ford charge station?
*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.