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How do I lock and unlock my Ford charge station?

You can lock or unlock your Ford charge station using the FordPass®* App to ensure others are not using your station without your permission. This feature is only available on the Ford Connected Charge Station.

Locking and Unlocking a Charger

To lock and or unlock your charge station, confirm your version of FordPass, and select your FordPass app version from the drop-down options below for steps. 

FordPass 5.X Experience

To lock or unlock your charger:

  1. Log in to your FordPass App.
  2. Go to the Energy screen.
  3. Tap Charge Station.
  4. Select Settings.
  5. Slide the Lock/Unlock toggle to move it:
    • Toggle to the right to lock your charger.
    • Toggle to the left to unlock your charger.

Note: The Auto Unlock setting is enabled by default, which automatically unlocks your Charge Station when your vehicle connects. 

FordPass 4.X Experience

To lock or unlock your charger:

  1. Log in to your FordPass App.
  2. Go to the Account screen.
  3. Select the Charge Station tile. 
  4. Tap Settings.
  5. Slide the Lock/Unlock toggle to move it:
    • Toggle to the right to lock your charger.
    • Toggle to the left to unlock your charger.

Note: The Auto Unlock setting is enabled by default, which automatically unlocks your Charge Station when your vehicle connects. 

If you need any assistance, contact a Guide using the Account > Help options in FordPass. 

Additional Information

How do I view the charging details for my Ford charge station?
How do I change the charge rate of my Ford charge station?


*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

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