What should I do if I receive a "pairing failed" message for Phone As A Key™?

If you attempt to pair your key to your mobile device and receive a "Pairing Failed" message, contact a Guide for additional assistance. 

Further Troubleshooting Options

If you are experiencing other issues, visit the FordPass** Troubleshooting topic folder for additional support. 

Additional Information

What is Phone As A Key?

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*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.