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Contact UsHow do I view my Ford's Wi-Fi Hotspot data usage?
You can view your remaining data percentage on the FordPass®* App or on your SYNC® 4 or SYNC 4A screen.
Viewing Your Internet Usage
Select your view from the options below for the next steps:
Using theFordPassApp
To view your Wi-Fi Hotspot data usage in the FordPass App:
- Ensure you have a vehicle added to your account.
- Confirm your FordPass Connect modem is activated.
- Open the FordPass App.
- Tap the Vehicle screen.
- Select Features & Settings.
- Tap Wi-Fi Hotspot.
FordPass will display:
- Your data plan type.
- Approximate data usage.
- The data expiration date.
Notes:
- If you select Manage My Account, it will route you to the Vodafone website.
- If you select Wi-Fi Settings, you can edit the Wi-Fi password and name.
If you experience issues, contact a Guide using the Account > Help options in FordPass.
Using your SYNC 4 or SYNC 4A Screen
To view your Wi-Fi Hotspot data usage on your SYNC screen:
- Ensure you are inside your vehicle, it remains on, running, in Park (P), and located in a well-ventilated area.
- Select the Home icon.
- Tap on Vehicle Hotspot.
- Select Data Usage.
The Data Usage section on SYNC 4 or SYNC 4A will display:
- Your data plan type.
- Approximate data usage.
- The data expiration date.
- The Refresh button to reload all Wi-Fi information.
- Low data warnings at 75%, 90%, and 100% usage.
If you experience any issues, contact our Customer Relationship Centre for additional support.
Additional Information
What is the FordPass In-Vehicle Wi-Fi feature?
How do I turn on my Wi-Fi Hotspot connection?
How do I set up my Wi-Fi Hotspot data plan?
Which vehicles are equipped with Wi-Fi Hotspot functionality?
*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.
