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Contact UsWhy does FordPass®* show my activation status as unavailable?
The activation unavailable message in FordPass appears if you are requesting access to an activated vehicle. See the details below for more information.
FordPass Activation Unavailable
If you are unable to connect to your vehicle, select the drop-down option that includes your FordPass App experience for more information.
FordPass 5.X Experience
If you attempt to connect to your vehicle but receive a pop-up to "Please Try Again Later," this means that there was an error and the connection could not be completed. Refer to the error code (if available) within the pop-up message for more details.
FordPass 4.X Experience
If you attempt to activate your vehicle, but receive a pop-up advising that the activation is currently unavailable, tap OK on the pop-up message to return to the Home screen.
Note: To activate your account, the current activation request has to be completed first.
If you need additional assistance, contact a Guide using the Account > Help path in FordPass.
More FordPass Information
For more detailed information on FordPass features and functions, visit our FordPass support page and browse by your preferred topic.
Helpful FordPass Support Categories
Additional Information
How do I approve secondary users?
How do I request access to an activated vehicle?
*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.
