How do I authorise another user in the FordPass^®* App?

To approve vehicle connection access:

1. Log in to the FordPass App. 
2. Go to the Vehicle home screen.

3. Tap on the Access Requests card below the remote commands.

   Note: If you dismissed this card previously, continue with step 4 onward. 

4. Scroll down and select Settings.
5. Tap Vehicle Access. 
6. Select Access Requests.
   • To approve a request:
     1. Tap Accept. 
     2. Select Accept on the pop-up message to confirm the approval. 
   • To decline a request:
     1. Tap the X. 
     2. Select Decline on the pop-up message to confirm the denial. 

If you experience any issues, contact us through Account > Contact Help in your FordPass App. 

To approve vehicle activation access:

1. Log in to the FordPass App. 
2. Go to the Account screen.
3. Scroll down and select the Message Centre tile. 
4. Locate and select the Vehicle Access Request message.  
5. Choose one of the following options:
   • Tap Yes to grant the user access to commands. FordPass will require you to enter your Username and Password to authenticate the access request.
   • Tap No to reject the request. The denied user can request four more times after their first request. If the request is denied for all five requests, they will receive a Request Blocked message. 
6. Tap Next to complete the request. 

If you experience any issues, contact us through Account > Help in your FordPass App.