How do I authorise another user in the FordPass App?

You can grant other users to have access to remote commands for your vehicle. When any additional user makes a request, you will receive a message in the Message Centre of your FordPass^®* App.

Important: Do not grant access to requesters if the following applies:

• You do not recognise the person requesting access.
• You did not invite someone to request access.

• You believe the request is suspicious. 

  Note: We encourage you to contact Ford about suspicious vehicle requests to help protect you and your vehicle.

Authorise Another FordPass User

To approve vehicle connection access:

1. Log in to the FordPass App. 
2. Go to the Vehicle home screen.

3. Tap on the Access Requests card below the remote commands.

   Note: If you dismissed this card previously, continue with step 4 onward. 

4. Scroll down and select Settings.
5. Tap Vehicle Access. 
6. Select Access Requests.
   • To approve a request:
     1. Tap Accept. 
     2. Select Accept on the pop-up message to confirm the approval. 
   • To decline a request:
     1. Tap the X. 
     2. Select Decline on the pop-up message to confirm the denial. 

If you experience any issues, contact us through Account > Contact Help in your FordPass App. 

Additional Information

How do I connect to my FordPass Connect modem?
How do I request vehicle access in FordPass?
Why does my FordPass modem activation status show as pending? 

---

^*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.