How do I remote start using FordPass®*?
After activating your FordPass® Connect modem, you will have direct access to remote start your vehicle in FordPass. Use the steps below for more information.
Remote Start Requirements
Before you begin, ensure the following conditions are met:
- Your vehicle has been added to FordPass.
- Your vehicle is equipped with FordPass Connect.
- Your FordPass Connect modem is activated.
Remote Start Using FordPass
Select the drop-down below with your FordPass App experience listed for more details on how to remote start your vehicle in FordPass.
FordPass App 5.X Experience - Internal Combustion Engine (ICE) Vehicles and Plug-In Hybrid Electric Vehicles (PHEVs)
To remote start ICE vehicles and PHEVs using the FordPass App 5.X Experience:
- Open the FordPass App.
- Go to the Vehicle screen.
- Slide the Start toggle to the far right of your screen.
The request will load, your vehicle status will change, and once your vehicle is on, the expected run time will appear.
FordPass App 5.X Experience - Battery Electric Vehicles (BEVs)
To remote start BEVs using the FordPass App 5.X Experience:
- Open the FordPass App.
- Go to the Vehicle screen.
-
Tap the Fan icon.
Note: Your vehicle's preconditioning will begin.
The request will load, your vehicle status will change, and once your climate is on, the expected preconditioning time will appear.
FordPass App 4.X Experience
To remote start using the FordPass App 4.X Experience:
- Open the FordPass App.
- Go to the Home screen.
- Press and hold the Engine Start button to start your vehicle.
An alert will be displayed once your vehicle has started successfully. The alert banner displays for 10 seconds.
How can I personalise the remote start duration?
After remote starting, your vehicle can run for five, ten, or fifteen minutes before shutting off. This duration is configurable in your vehicle settings. If your vehicle fails to automatically shut off, you will be notified.
To configure your run duration, review the Extend Remote Start steps.
What if the remote start does not work?
- If you are experiencing issues, try the Remote Start Troubleshooting steps.
- If your troubleshooting is unsuccessful, contact a Guide through Account > Help in FordPass for additional support.
Further Troubleshooting Options
If you are experiencing other issues, visit the FordPass Troubleshooting topic folder for additional support.
Additional Information
How do I schedule a remote start?
What should I do if my activation is pending?
Why does my Ford vehicle enter Deep Sleep mode?
How do I stop a remote start request in FordPass?
*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.