Terms and conditions for Free Charger and “Free Miles”

Subject to the eligibility criteria and terms below, you can apply for this offer if you:

(a)   order a new Puma Gen-E, Capri, Explorer, Mustang Mach-E, E-Tourneo Custom or E-Tourneo Courier vehicle (a Qualifying Vehicle) from a participating Ford dealer between 00:01 on 8th April and 23:59 on 30th June 2025; and

(b)   have the Qualifying Vehicle registered by 31st December 2025;

(c)   register the Qualifying Vehicle at your home address where the EV charger is to be installed;

(d)   if a Ford Lease or Small fleet order, have the EV charger installed at the home address of the end user;

(e)   have your home energy supplied by Octopus Energy; and

(f)     join the "Intelligent Octopus Go" tariff,

then you will be eligible to receive up to 10,000 miles worth of charging credit (the Credit) on your Octopus Energy account and an Ohme ePod EV charger installed for free (up to a value of £899, standard installation) (the Offer). There is no entry fee to take part in this Offer.

Eligibility Criteria 

The Offer is available to:

(a)    Retail, Ford Lease and Small Fleet customers only (Fleet, Employee and Motability customers are excluded) who have ordered a Qualifying Vehicle;

(b)   those who do not already have an EV charger installed at your home and are eligible for installation of an Ohme ePod EV charger under Octopus Energy’s EV chargepoint installation terms and conditions available on Octopus Energy’s website;

(c)   those over the age of 18 in the United Kingdom (excluding Northern Ireland, the Channel Islands and Isle of Man); and

(d)   those who are eligible and agree to the terms of the Intelligent Octopus Go tariff.

During the sign up process for the Intelligent Octopus Go tariff, Octopus will confirm whether you are eligible to join the tariff, taking into account whether you have, or are able to install, a smart meter at your property.

To benefit from the Offer, you'll need to be a new or existing customer of Octopus Energy Intelligent Octopus Go tariff. You will not be eligible for the Offer if you sign up via a third party, such as through a price comparison site.

Verifying your eligibility

Your retailer will submit a referral to Octopus Energy. If you meet the eligibility criteria for the Offer, the Credit will be applied to your Octopus Energy account within 30 days of your Qualifying Vehicle’s delivery date, provided that during this time you have successfully signed up to the Intelligent Octopus Go tariff, and the first direct debit payment has been taken from your Octopus Energy account.

You have until 23:59 on 31 December 2025 to complete your tariff switch to Intelligent Octopus Go. Any tariff switches after this time may not be eligible to benefit from the Offer.

How is the Credit calculated?

We calculate the average of the Qualifying Vehicles’ efficiency by dividing the average usable battery size by the official Worldwide Harmonized Light Vehicles Test Procedure (WLTP) test results for range. Predicting exact range is tricky, and range will depend on a number of factors such as speed, style of driving, weather conditions and route condition.

Illustrative example of how we calculate Credit for vehicles on the Intelligent Octopus Go tariff as an average of the Qualifying Vehicles. The average of the Qualifying Vehicles’ efficiency has a usable battery size of 68.5 (kWh); divided by a real world range of 229.53 (miles), gives you 0.31 kWh/mile.

●       0.31 kWh/mile (car's energy efficiency) x 10,000 (miles/year) = 3,100 kWh

●       3,100 kWh x 7pence (price of energy per kWh for off-peak charging on the Intelligent Octopus Go tariff) = £217 (charging costs for 10,000 miles)

For the purposes of calculating the Credit value, we assume that you will only charge your car at home during the Intelligent Octopus Go off-peak window (currently from 23:30-05.30) or during the times that we are smart charging your car at this off-peak rate.

Your free miles translate into a one-time fixed Credit which will be applied to your Octopus Energy account once your Qualifying Vehicle has been delivered, you’ve successfully joined the Intelligent Octopus Go tariff, and your first direct debit has been taken.

Qualifying Vehicles that form part of this Offer may receive more, or in some cases less, than 10,000 free miles of Credit.

Please note the mileage figures shown above are based on WLTP (Worldwide Harmonised Light Vehicle Test Procedure) test data. Actual real world driving results may vary depending on various factors, such as the starting charge of the battery, accessories fitted after registration, weather conditions, driving styles and vehicle load. We shall not be liable for providing Credit for additional mileage under any circumstance. 

Intelligent Octopus Go

Intelligent Octopus Go is an innovative tariff. Switching to it may take some time, and will depend on whether you are already an Octopus Energy customer, and if you already have a smart meter installed.

If, during the sign-up process, we discover you are unable to have a compatible smart meter installed, you will be unable to switch to the Intelligent Octopus Go tariff. In this case, we will still credit your Octopus Energy account with the amount of Credit as if you had switched to the tariff.

If the Intelligent Octopus Go tariff rate changes in line with the terms and conditions for Intelligent Octopus Go, your Credit will remain the same, but the cost to charge your Qualifying Vehicle will vary.

This Offer is subject to Intelligent Octopus Go’s full Terms and Conditions which can be found here: (https://octopus.energy/policies/smart-tariffs-terms-and-condition/#intelligentoctopus)

Ohme ePod EV Charger

Whilst the Offer includes the installation of the Ohme ePod EV Charger for free up to a value of £899, by applying to this Offer, you agree that you may be liable to pay additional amounts to Octopus Energy if the cost and installation of the EV Charger exceed £899. This includes where your property is not suitable for a Standard Installation, as defined on the Octopus Energy website (Standard EV charger installation | Octopus Energy), or where you have elected to receive a charger which Octopus Energy sells for more than £899.

This Offer, including the supply, delivery and installation of the Ohme ePod EV Charger by Octopus Energy Services Limited will be subject to the Sales Contract signed with you for the sale and installation of the charger and Octopus Energy’s full Terms and Conditions for the installation of EV chargepoints which can be found here: (https://octopus.energy/services/ev-installation-terms-and-conditions/).

Please note that, as this Offer is being partially funded by Ford, the availability of the Offer is conditional upon the relevant payments being made by Ford to Octopus Energy.

If you do not take delivery of your vehicle after having the charger installed you may be liable to pay the cost of the wallbox and installation.

Data Protection and Information

By taking part in this Offer, you consent to Octopus Energy receiving and sharing personal data with/from Ford, as required for the purposes of providing this Offer to you.

We agree that we will use any personal data in accordance with our Privacy Policy, which is available on our website at www.octopus.energy/policies/privacy-policy

By applying to this Offer, you warrant that all information submitted by you is true and complete. 

General

This Offer is run by Octopus Energy Limited, with company registration number 09263424.

These terms are independent of any terms governing your energy supply relationship with Octopus Energy Limited and participating in this Offer does not alter or affect your rights and obligations under any existing energy supply agreement.

In the event of any dispute regarding any aspect of the Offer, Octopus Energy’s decision will be final, binding, and not subject to review or appeal.

We reserve the right to remove or amend this Offer or these terms at any time without prior notice. Notice of any changes will be provided to you, and the latest version of these terms will be available on our website:

If you have any queries about this Offer please contact us using the following information: hello@octopus.energy or 0808 164 1088.

These terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.